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Service Engagement Models

Flexibility That Works for You

Based on the volatile scenario of today’s market, enterprise software projects are gaining more complexities day by day. Business users are demanding transparent approach towards the project status with a shorter delivery cycle at a regular interval.

Cynosure Solutions engagement models are uniquely combined with the necessities required to craft all kind of projects. Clients can choose from various Engagement Models below or a mix of these models:

       
Based on a specification prepared mentioning the cost to ensure the budget for the total project and deliverables and timelines to ensure all needs are met within stipulated timeline. Based on the cost incurred by the resource utilization in a particular time period Based on the need for a dedicated pool of IT resources as per the requirement, preference and expectation. (Build Your Team@Cynosure  Solutions)
  Well Defined and specified solutions with relatively lower to medium levels of complexities Projects with clearly identified risks and assumptions Projects with a little scope for changes and enhancements during execution Actively participating clients with a very strong decision making capabilities while providing a strong and regular feedback Projects with variable scopes due to which accurate cost estimation is a complex task Projects with evolving specifications that leads to longer implementation phase Large scale and complex projects are best executed using this approach. Scarcity of good resources Inadequate IT skills and rare skill resources Hiring & training issues High employee attrition rate High Employee Cost and inflation Improper utilization of resources
  Based on the specifications received from Clients, we will prepare a proposal that will cover visual aspects, documentation, application design, testing, warranty period, change management, communication protocols, milestones, timelines and commercial details. Our analysts will discusses the project in detail and prepare a low level specification documents mentioning the various elements of the project. This model can be adopted at any phase of the project such as, post-specification, pre-specification, post-architectural design, etc. and can involve problem definition, solution definition, research, business analysis, specifications, visual mapping, architectural design, documentation, coding, change management, testing, roll out and maintenance & support. Our analysts work in close collaboration with clients in order to define a realistic ticketing system based on project’s complexity, proposed timelines, planned budget. The model initiates with the identification of Client’s requirements in terms of project volume, complexity, technology and infrastructure which is followed by SLA (Service Level Agreements) in order to define team composition as well as working methodology. The resource skills and roles matrix defines the costing.
  • Risk mitigation
• Delivery within stipulated time-frame
• Calculated cost with desired quality
• Adequate modification scope during execution.
• Regular update on process and progress based on which clients can plan forward to squeeze or expand the project.
• Optimized cost and timelines
• Access to a highly competent resource pool having expertise across a range of technologies and industry verticals.
• Allows clients to access experienced IT services at a predicable cost in predictable environments while focusing internal resources on strategic priorities.
• Optimized cost and timelines.