Microsoft Dynamics CRM

Position your Sales, Marketing and Customer Service for Maximum Effectiveness

Microsoft Dynamics CRM is Microsoft's customer relationship management (CRM) software solution for small to mid-sized companies, and large enterprises. It provides a complete sales force automation through its suite of powerful marketing, sales, and service capabilities, all with a familiar and consistent user experience based on Microsoft Office and Microsoft Outlook®. Microsoft CRM training is useful for CFOs, sales, marketing, and customer service purposes.

Customer Relationship Management

In good or tough economic times, customers are the lifeblood of any organization. Having an effective Customer Management Strategy is a key to success. An effective CRM solution allows your organization to track and analyze your customer interactions.  It provides one unified customer record to all departments, which allows everyone to have access to the latest information. The bottom line is that your sales, marketing, customer service and other teams will be able to do their jobs more effectively. By effectively managing customer information your organization can improve customer margin and retention, increase profitability and efficiency, and reduce costs.

Cynosure Solutions - The right partner with cutting edge CRM solutions

Our experienced team can help you maximize the value of your CRM solution, whether you have an existing solution or are looking to implement a new one.  We have developed a proven five-phase methodology for CRM implementations. The assessment, strategy and planning, design, development, and deployment phases are all tailored for CRM projects.  Our consulting team has worked extensively with leading platforms including Microsoft CRM.

Every successful implementation starts with an in-depth conversation about how the business can take advantage of what a CRM solution has to offer, and we look forward to having that conversation with you.

Discover the power of Microsoft Dynamics CRM for:

Sales Shorten the sales cycle and improve win rates with lead and opportunity management, automated lead routing, sales process management and competitor tracking. 

Marketing Transform customer information into clear, actionable knowledge that enables your company to respond quickly to changing customer preferences and emerging market opportunities.

Customer Services Enable them to quickly log, analyze and resolve services issues with streamlined access to service contracts, frequently asked questions and historical customer information.

Cynosure Solutions supports customers in Dubai, Abu Dhabi, Sharjah and other emirates in UAE, in Oman, Saudi Arabia, Qatar, Kuwait,Bahrain in the Middle East, GCC region and Sudan, Nigeria, Kenya, Zambia and South Africa in the Africa region.

To learn more about Microsoft Dynamics CRM and how your organization can benefit from it, please write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at +971-6-548 9686