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Microsoft Dynamics Implementation Services

Microsoft DynamicsMicrosoft Dynamics has quickly become a powerful force in the ERP marketplace.  Selecting the right Microsoft Dynamics ERP package is only the beginning of successfully leveraging all that Microsoft Dynamics offers.  Cynosure Solutions’s proven expertise with Microsoft Dynamics implementations helps clients leverage the flexibility, power, and broad scope of the Microsoft ERP software offering. Our MS Dynamics experts can manage the entire MS Dynamics project through ERP system design, implementation, and integration.

Using our proprietary and technology-agnostic Cynosure Solutions' ERP Implementation Methodology and toolset, Cynosure Solutions helps clients successfully plan, design, and implement Microsoft Dynamics ERP Solutions.

Microsoft Dynamics Products

• Microsoft Dynamics GP (Great Plains)
• Microsoft Dynamics AX (Axapta)
• Microsoft Dynamics CRM (Customer Relationship Management)

Service Offerings

Microsoft Dynamics Consulting

• Product selection consulting
• Product Mapping
• Business Process Re-engineering
• Health Checks & Package Evaluation
• Fitment Analysis
• Scoping
• Business Case Preparation
• Technical Architecting


Implementation services are provided in line with the Microsoft Dynamics Sure Step Methodology.

Customization & Enhancement

Based on our experience in the Functional, Technology & Implementation fronts, we have built strong capabilities in terms customization & enhancements. We undertake this in the following areas.

Microsoft Dynamics AX
• X++ based programming
• SQL programming & Data structures
• Data porting through Microsoft SSIS
• C/Side programming

Microsoft Dynamics CRM

• Product customizations using the framework
• DOT NET based extensions development using Microsoft Visual Studio

Support & Maintenance

We provide maintenance & post implementation support to the customers in the Microsoft Dynamics products – GP, AX, and CRM.

Our support model has the following options

• Onshore / Offshore Model
• Near Shore Model
• Remote support model
• Onsite Support
• On Call Support

Product Upgrade / Cross Migration

We do offer services in the areas of Migration & Product Upgrade. The Migration services include migration of a customer from other ERP into the Microsoft Dynamics GP 2010 or AX 2012. 


• GP, AX and SharePoint
• CRM and SharePoint


• Seamless Integration with Vendor Products & Legacy Systems
• Quick access to integrated data
• Integrity of content
• Personalized view of CRM information across SharePoint Portal users


• Increased team productivity
• Cost effective solution

Elements of a Microsoft Dynamics Implementation

• Microsoft Dynamics implementation project planning
• ERP System design and business blueprint
• Microsoft Dynamics implementation project management and program management
• Business process redesign and definition
• Gap analysis between industry pre-configurations and client business requirements
• Organizational change management and employee communications
• End-user training for Microsoft Dynamics AX, GP, and CRM
• Form and report definition
• Data migration strategy and mapping
• Technical infrastructure upgrades
• Business process and systems integration
• Functional expertise on Microsoft Dynamics GP, Dynamics AX, and Dynamics CRM

Cynosure Solutions’s ERP implementation tools and expertise helps clients implement their Microsoft Dynamics implementations faster and at a lower cost than industry averages. Cynosure Solutions has the industry reach to effectively and efficiently staff your Microsoft Dynamics project with Microsoft-certified functional experts.

For more information on our Microsoft Dynamics Implementation services, please write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at +971-6-548 9686