ERP and CRM Solutions

Changing economies, shifting industry trends and the never-ending need to drive down costs.Small and Medium Enterprises (SMEs) face increasing pressure from both global and domestic competition in today’s globalized business environment. Despite all these challenges, opportunities are still abound for them. All they need is an enterprise level solution that can help them address global business opportunities without being held back by limitations of resources and risk of huge investments.

Cynosure Solutions helps small and medium businesses (SMBs) identify and implement the enterprise business solution that is best suited to address their enterprise needs. Cynosure Solutions with its deep domain expertise and technology expertise in the enterprise space offers best in class enterprise business solutions on Microsoft Dynamics to Small and Medium Businesses (SMBs). Our ERP & CRM solutions are built on Microsoft Dynamics Suite of solutions. With our dedicated focus on Microsoft Dynamics we have built robust solution capabilities in Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics CRM.

We provide business acumen with full lifecycle services and solutions across industries such as Finance, Education, Services, Discrete Manufacturing, Process Manufacturing, Retail and Distribution. Cynosure Solutions supports customers in Dubai, Abu Dhabi, Sharjah and other emirates in UAE, in Oman, Saudi Arabia, Qatar, Kuwait, South Africa, Zambia and other countries in the Middle East and North Africa Region.

End-to-End Services

Cynosure Solutions provides end-to-end services from consulting, implementation and rollout, maintenance and support, and upgrades, to integration and training services. We customize and deploy Microsoft Dynamics solutions that best suits organizational needs.  Our Service Offerings span across domains such as SCM, Business Analytics, Manufacturing Project Accounting Distribution, Enterprise Portal, HR Management, Financial Management, and CRM.

Implementation

Our proven implementation methodology developed in line with Microsoft Dynamics Sure Step methodology ensures rapid implementations with near-zero defects.

Manage

Cynosure Solutions has devised a dedicated Microsoft Dynamic support system to assist and support global customers on any technical or functional requirements post implementation. Our best in class SLA driven preventive and corrective maintenance services have four levels of maintenance structure to address simple to complex issues. Our upgrade methodology ensures rapid upgrades with minimum downtime to avoid business interruptions.

Microsoft Dynamics Solutions

Microsoft Dynamics is a line of integrated, adaptable ERP and CRM business management solutions that automates and streamlines your financial, customer relationship, and supply chain to help you drive business success.

Microsoft Dynamics GP (formerly Great Plains) software delivers comprehensive out-of-the-box business management functionality, from operations management and financial management to human resource management and manufacturing. It connects the many moving parts of your organization, giving you better visibility into and control over what’s going on in your business. Read More

Microsoft Dynamics NAV is a complete ERP solution for small and mid-size businesses looking for an enterprise resource planning solution that’s fast to implement, easy to configure and simple to use.It provides comprehensive core business management functionality including financials, manufacturing, reporting, supply chain management, service management and more. Read More

Microsoft Dynamics CRM offers customer relationship management and crm online solutions for sales, customer service, and marketing. Read More